Icom to the rescue...
It happened in a moment of inattention… I dropped my mic and the hanger caught the screen of the head unit of my Icom IC-208H. The crack was obvious but I thought I could make it less so. I applied some super glue, hoping it would seep in so that I could then polish it out. It didn't.
I found the service manual on-line and discovered that the repair would be relatively easy. But this transceiver is 16 years old, and unlikely a replacement part would be available. I’m a big Icom fan. My first transceiver was an Icom and I’ve owned several since with great success. I once had to send a Yaesu for repair. The nearest service facility was in California and it took just under a year before I got it back. We’re fortunate that Icom Canada has a service depot locally. Staff has always been very accommodating… like when I lost a knob from a handheld. I received a replacement within a day.
I called the depot expecting to be disappointed. Surprise! The part was in stock, immediately available, and only a couple of dollars.
I remain an Icom fan. The gear works well, is well constructed, and is well-supported - even after years of use.
~ John VE7TI